When you book a tour, activity or similar on our site, we collect the data required to carry out the tour. This usually includes the following information: First and last name, billing address, email address, telephone number, number of participants, date and time. Depending on the activity booked, it may also be necessary for us to collect further information, such as your flight number or the age of the participants. The processing that takes place in connection with this is based on Art. 6 para. 1 lit. b GDPR. To the extent necessary, we will transfer your data to the provider responsible for the tour or activity who will process your personal data as set out in their privacy policy as an independent data controller. If a transfer to a third country outside the European Economic Area is necessary, this is based on Art. 49 para. 2 lit. b, c GDPR. 

If you make bookings via partner sites, you will be redirected to provide you personal data and conclude the booking process on the Muziris heritage day tours website, as described above. On some partner sites, your data is collected by the partner as a separate data controller, in accordance with their privacy policy, and we receive the data required to make the booking from the partner. 

On other websites who have partnered with us in order to integrate the booking offers directly on their own website, both the partner and GetYourGuide act as separate data controllers for the processing of your personal data. 

9.2. Booking confirmations

In order to keep you updated on your bookings we will send you booking confirmations as well as reminders and updates for upcoming bookings (e.g. changed times or meeting points) to make sure that you have all information you need to attend your booked services. Booking confirmations are sent to your email address, and/or by SMS to the phone number you provide during the booking process and/or through a push notification from GYG app. If you have an account, you can choose more granularly how you want to be notified from the Settings -> Notifications section on your profile.

We process your personal data in order to be able to provide you with these features of our service (Art. 6 para. 1 lit. b GDPR).

9.3. Payments

You have various options for paying for your booking. In doing so, we will process the data required in each case depending on the selected payment method. Within this context, your personal data will be processed as described below, which is based on Art. 6 para. 1 lit. b GDPR and is necessary to carry out the payment method you have chosen.

9.3.1. Credit card payments

For the processing of payments by credit card, we use the multiple service provider The data provided during your payment will be forwarded by muziris to the respective banks or financial institutions for the purpose of processing the payment. In the case of payments by credit card, we only receive the information that a payment has or has not been made, along with the last 4 digits of the credit card number. We therefore have no knowledge of your full credit card number.